Frequently asked
Everything you might want to know before you buy.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and PayPal. All payments are processed securely through Stripe. Your card details are never stored on our servers.
How long does shipping take?
Most orders ship within 1–2 business days. Standard shipping takes 5–8 business days within the continental US. Free shipping on orders over $75. You''ll receive a tracking number by email once your order ships.
What is your return policy?
We offer 30-day hassle-free returns on all products. If you''re not satisfied, email us at hello@settle.co and we''ll make it right — no complicated process, no restocking fees.
Where do your products ship from?
We work with fulfillment partners in the US to ship our products. Orders are typically fulfilled from our warehouse in California or from our supplier facilities, depending on the product and stock levels.
Are your products safe to use?
All our products are tested for safety and comply with applicable US regulations. They are comfort and lifestyle products — not medical devices. We don''t make medical claims and don''t sell products that require medical certifications.
Do you offer gift wrapping?
Gift wrapping is not currently available, but all products ship in clean, presentable packaging — ready to gift as-is. We''re working on adding gift wrapping options in the future.
Can I track my order?
Yes. Once your order ships, you''ll receive a tracking number via email. You can track your package via the carrier''s website or by visiting our tracking page (coming soon).
How do I contact you?
The fastest way is email: hello@settle.co. We typically respond within 1 business day. You can also use our contact form.